Position: Business Analyst (BA) - Loan Origination System (LOS)
The Business Analyst (BA) connects business needs with technology solutions for the Loan Origination System (LOS) product. In this role, you will work closely with Product Owners (POs), stakeholders, and development teams to identify challenges, develop solutions, and ensure the product meets the company’s goals.
Responsibilities
- Stakeholder Collaboration: Work with Product Owners and stakeholders to gather, clarify, and confirm business requirements, ensuring they align with key business objectives.
- Business Challenge Analysis: Identify business problems, research possible solutions, and suggest technology improvements that enhance the LOS.
- Requirements Engineering: Convert business needs into clear user stories with well-defined acceptance criteria so all team members share the same understanding.
- Acceptance Criteria Definition: Set clear, measurable acceptance criteria that help developers and testers produce high-quality results.
- Comprehensive Documentation: Create and update detailed documents, including business requirements, functional and API specifications, and workflows, to ensure everyone stays informed.
- Cross-Functional Communication: Serve as a link between stakeholders and the IT team, ensuring everyone remains aligned on goals and project details.
- Solution Design: Work with developers and architects to design solutions that meet business needs.
- Integration Management: Oversee the integration of the Loan Origination System (LOS) with external data sources (e.g., identity verification, income verification, credit bureaus).
- Backlog and Sprint Management: Assist in managing the product backlog, help plan sprints, and set priorities that balance immediate needs with long-term strategies.
- User Acceptance Testing (UAT): Facilitate and oversee the UAT process, ensuring that systems meet business requirements and specifications. Collaborate with stakeholders to validate functionality, address issues identified during testing, and coordinate resolutions with the development team.
- Training and Documentation: Develop training materials, user guides, and other resources that help team members and end-users fully understand and use new features and improvements.
- Continuous Improvement: Regularly review existing systems and processes, then suggest and implement changes that improve efficiency, user experience, and overall product quality.
Tools and Technologies
Leverage industry-standard tools and technologies to effectively perform business analysis and project management tasks, including:
- Project Management & Collaboration: Confluence, Jira, ClickUp for project planning, tracking, and documentation.
- API Development & Testing: Postman for testing APIs and verifying integrations.
- Communication & File Sharing: Google Drive, Meet, Zoom, Slack, and ClickUp for efficient communication and teamwork.
Work Arrangement
- Onsite Requirement: This position requires regular, onsite work at the designated office location, promoting close collaboration and smooth project delivery.
Minimum Education
- Bachelor’s Degree in Business Administration, Information Technology, Computer Science, or a related field.
- Preferred: A Master’s Degree in a relevant field or certifications such as Certified Business Analyst Professional (CBAP), PMI-PBA, or CSPO.
Minimum Employment Experience
- Product-Based Expertise: 3-5 years as a Business Analyst in a product-focused environment, with a strong understanding of B2B product lifecycles and stakeholder management.
- Technical and Analytical Skills: Experience working with development teams, understanding system integrations, and turning complex business needs into actionable solutions.
- Agile Methodology: Experience working in an Agile/Scrum environment, including sprint planning, backlog management, and collaboration with Product Owners (POs).
